Shipping policy
Shipping & Return Policy – deloolu.store
Thank you for shopping with deloolu.store. We are committed to delivering your orders smoothly and ensuring a satisfying shopping experience. Please review our shipping and return guidelines below.
Shipping Policy
-
Processing Time:
All orders are processed within 1–2 business days after confirmation. -
Delivery Time:
Orders are typically delivered within 7 business days from the date of dispatch. -
Shipping Charges:
Shipping charges (if applicable) will be calculated and displayed at checkout. -
Order Tracking:
Once your order is shipped, you will receive a confirmation email with tracking details (if available). -
Delivery Delays:
While we strive to meet delivery timelines, delays may occur due to unforeseen circumstances such as weather conditions, logistics issues, or holidays.
Return Policy (5-Day Return)
We offer a 5-day return policy for eligible items.
-
Return Window:
You have 5 days from the date of delivery to request a return. -
Eligibility for Returns:
To be eligible for a return:-
The item must be unused and in its original condition
-
The item must be in its original packaging
-
Proof of purchase is required
-
-
Non-Returnable Items:
Certain items may not be eligible for return (e.g., personal use items, clearance sale products, etc.). -
Return Process:
To initiate a return, please contact us at:
deloolushoppings@gmail.com
Include your order details and reason for return. -
Refunds:
Once your return is received and inspected, we will notify you regarding the approval of your refund. If approved, the refund will be processed within a few business days to your original payment method.
Contact Us
If you have any questions about shipping or returns, feel free to contact us:
📧 Email: deloolushoppings@gmail.com
Thank you for choosing deloolu.store!